Client Funds

Client Funds

All client funds are held in fully segregated client trust accounts held at Commonwealth Bank. Client funds are kept separate from ACY company funds and – if ACY were to become insolvent – will not be used to pay back creditors.

PI Insurance

ACY AU and ACY LLC have Professional Indemnity Insurance for their respective clients, in compliance with ASIC's Regulatory Guide.

Dispute Resolution

<p>ACY Securities is a member of the Australian Financial Complaints Authority (AFCA), which is the approved external dispute resolution scheme that can deal with complaints about the financial services ACY Securities provides. If clients are dissatisfied with the outcome provided by ACY Securities’ internal dispute resolution process, they have the right to complain to AFCA. To know more about our dispute resolution process, please click <a href='/en/support/terms-and-conditions'>here</a></p>

Anti-Money Laundering

Due to anti-money laundering regulations in the world, ACY Securities requires all clients to provide a complete and accurate proof of identity as well as address when opening a live trading account. Deposits and withdrawals must be made from and paid to the same person as the trading account holder. No third-party payments are allowed.

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